Frequently Asked Questions
Quick answers to the most common questions about YondUP
General Questions
What is YondUP?
YondUP is a professional online image editor that provides advanced tools for compression, resizing, cropping, format conversion, and watermarking. All processing happens directly in your browser with zero storage policy.
Is YondUP really free?
Yes, YondUP is completely free to use. There are no hidden fees, subscription requirements, or limitations on the number of images you can process.
Do I need to create an account?
No account is required. You can start using YondUP immediately without any registration or sign-up process.
What browsers are supported?
YondUP works on all modern browsers including Chrome, Firefox, Safari, and Edge. We recommend using the latest version for the best experience.
Privacy & Security
Are my images stored on your servers?
No, absolutely not. YondUP has a zero storage policy. All image processing happens directly in your browser using client-side JavaScript. Your images never leave your device.
How does client-side processing work?
When you upload an image, it's processed entirely within your web browser using advanced JavaScript algorithms. No data is transmitted to our servers during processing.
Is my data safe?
Yes, your data is completely safe because we never receive it. Since processing happens in your browser, your images and personal data remain on your device at all times.
Do you use cookies or tracking?
We use minimal, essential cookies only for basic functionality like theme preferences. We don't use tracking cookies or collect personal information.
Image Processing
What image formats are supported?
We support all major image formats including JPEG, PNG, WebP, GIF, and BMP for both input and output. You can convert between any of these formats.
What's the maximum file size?
The maximum file size depends on your device's memory. Most modern devices can handle images up to 50MB, but very large files may process slower.
Can I process multiple images at once?
Yes, our batch processing feature allows you to upload and process multiple images simultaneously, saving you time and effort.
Will image quality be affected?
Image quality depends on your settings. For compression, you can adjust quality levels. For resizing and cropping, we use high-quality algorithms to maintain the best possible image quality.
Technical Issues
Why won't my image upload?
This could be due to file size limitations, unsupported format, or browser issues. Try refreshing the page, using a different browser, or reducing the file size.
The processing seems slow. Why?
Processing speed depends on your device's performance and the image size. Large images or multiple files will take longer. Consider reducing image size for faster processing.
My download isn't working. What should I do?
Check if your browser is blocking downloads, ensure you have sufficient storage space, or try using a different browser. Clear your browser cache if the issue persists.
Can I use YondUP on mobile devices?
Yes, YondUP is fully responsive and works on all mobile devices. However, processing may be slower on older mobile devices due to hardware limitations.
Features & Tools
How does image compression work?
Our compression tool reduces file size while maintaining visual quality. You can adjust the quality slider to balance between file size and image quality according to your needs.
Can I resize images for social media?
Yes, we provide preset dimensions for all major social media platforms including Instagram, Facebook, Twitter, LinkedIn, and more. You can also set custom dimensions.
Does the crop tool maintain aspect ratios?
Yes, you can choose to maintain the original aspect ratio or select from preset ratios (16:9, 4:3, 1:1, etc.). You can also crop freely without any ratio constraints.
Can I add text watermarks?
Yes, our watermark tool supports both text and image watermarks. You can customize position, opacity, size, and rotation to protect your images professionally.
Still have questions?
Can't find the answer you're looking for? Our support team is here to help.